StluciaAutomotive.com respects the privacy of visitors to our website. Please read this Privacy Statement carefully so that you understand what information we collect through our website and what we do with that information. This Privacy Statement applies only to information collected online through the StluciaAutomotive.com website and does not describe the ways in which we may collect or use information obtained offline or through any means other than our website. If you have any questions about this Privacy Statement, please contact us.
PROTECTING THE PRIVACY OF CHILDREN
Children should always get permission from their parents before sending any information about themselves (such as their names, email addresses, and phone numbers) over the Internet, to us or to anyone else. Our website is not directed at children under 17 and we won't knowingly allow anyone under 17 to provide us any personally identifying information; if you're under 17, please don't provide any information about yourself on this website.
THE INFORMATION WE COLLECT
The information we gather falls into two categories:
(1) information supplied by visitors to the site when they list a car for sale, perform a search, or inquire about a vehicle listed for sale or about another product or service offered through our website; and
(2) tracking information gathered as visitors navigate through our website and review our email newsletters and other email messages. Third-party providers featured on or linked to by our website, such as vendors of products and services offered through our site, may be gathering information, as well, through processes we don't control.
Searches and Listings
To make use of certain features on our site, visitors need to provide limited information about themselves and their interests so that we can tailor the information we provide to their needs. We ask you to provide this information when you perform a search. We use this information to help you find the car you're looking for. If you find a listing that interests you and elect to send the seller an email through our website, we'll share with the seller the contact information you supply through our online "Contact Agent" form. Some dealerships that list vehicles for sale on our site use third-party service providers to manage their "leads" (that is, the inquiries they receive from consumers who are interested in the vehicles they've listed for sale). If a dealership has designated a provider of lead management services, we may also share with that provider any information you elect to send to the dealership through our " Contact Agent" form. Vehicle manufacturers like to monitor how responsive their franchised dealers are to consumer inquiries. To help them monitor and improve dealer performance, we may also provide vehicle manufacturers with the information you send their franchised dealers using our "Contact Agent" tool. If you find a listing for a certified pre-owned vehicle that interests you and elect to send the seller an email through our website, we'll also share the information you supply through our "Contact Agent" form with the manufacturer of the vehicle you're inquiring about to use for quality assurance, internal business analysis, process management, and other similar purposes. If you do not wish to share your email address or other contact information with sellers who advertise on our website, lead management service providers, and vehicle manufacturers, you should not use our "Contact Agent" contact form. Many of the dealership listings that appear on our website include telephone numbers that can be used to contact the dealership that is selling the advertised vehicle. If you wish to contact a dealership that advertises on our website without disclosing this information, please contact the dealership by email or by dialing its local telephone number. When you list a car for sale, we ask for information on the car and on how you can be contacted by potential buyers. We may also ask for your credit card number and the expiration date on your card. We use this information to create your ad and to process your payment.
Sweepstakes and Other Promotions
From time to time, we may offer sweepstakes or other promotions on our website. If you enter a sweepstakes or promotional contest, we'll ask you to provide information about yourself (such as your name, address, and email address). Among other things, we'll need this information to contact you if you win, and we may also use this information for marketing purposes. We may share this information with any co-sponsor of the contest or sweepstakes; we'll identify the co-sponsor in the contest rules. We may also share this information with shipping or fulfillment companies or other third-party service providers that help administer our promotions, such as by conducting drawings, and/or delivering prizes to winners. If you don't want us to collect the information requested in the contest or sweepstakes registration form or to provide it to co-sponsors, please do not enter the contest or sweepstakes.
From time to time, we survey our users to measure their satisfaction with our site and other sites and to help us learn more about our audience and how they interact with our site. Third-party research firms often conduct these surveys on our behalf. We use the survey results to help us improve the services we offer to you. Except in the circumstances described below in the "Other Disclosures" section of this policy, we will not share, without your consent, any personally-identifying information you submit in response to an StluciaAutomotive.com survey with any company other than the research firm conducting the survey. We will, however, take the information you provide and aggregate it on an anonymous basis with data collected from other survey participants. We may use and disclose that pool of anonymous information as we see fit, without identifying you personally.
If you provide us your email address, we may email you about our website or our services, or to inquire about your experience using our website or sites operated by others. From time to time, we'll also send you emails that may include automotive information, special promotions and other commercial offers that we think may be of interest to you. Though we hope you'll find these communications informative and useful, if you don't, you can always unsubscribe by following the simple instructions included in each email.
CookiesTo help us tailor our website to the needs and interests of our visitors, we keep track of the pages visited by our users by placing a cookie, a small entry in text file, on your hard drive. The cookie contains an ID number that allows us to track the pages you've visited. We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns. Cookies don't reveal personally identifying information; the only personal information a cookie can contain is information you supply yourself. Cookies can't read unrelated data off your hard drive. Our advertisers and third parties that provide products and/or services through our site may also assign their own cookies, a process we don't control. The help function on most web browsers contains information on how to set your browser to notify you before accepting a cookie or to disable cookies entirely. However, if you don't accept cookies, you won't be able to take advantage of various features on our site that are available to other visitors.
Browser Level Information
Our web server automatically collects limited information about your computer configuration when you visit our site, including the type of browser software you use, the operating system you're running, the resolution of your computer monitor, the website that referred you, and your IP address. (Your IP address is a numerical address that is used by computers connected to the Internet to identify your computer so that data such as the web pages you want to view) can be transmitted to you. We also use IP address information for systems administration and trouble shooting purposes. Your IP address does not tell us who you are.) We use this information to make our site as useful as we can for as many users as possible.
USE AND DISCLOSURE OF INFORMATION
When we present information to our advertisers-to help them understand our audience and confirm the value of advertising on our website--it is usually in the form of aggregated statistics on traffic to various pages within our site. Any credit card information you may provide to us is secured during transmission over the Internet using industry--standard secure socket layer (SSL) encryption and is stored on our secure servers. (See "Security," below.) We use your credit card information only to bill you for the products and services you order from us. We don't share your credit card information with anyone, except as may be necessary to process your transactions or comply with law. We may collect, or have a third party collect on our behalf (eg. Paypal), aggregated statistical information about how visitors use and navigate around our site, such as the number of users who visit various pages within the site, what they click on, whether they scroll up or down on particular pages, fill out forms, etc. This aggregated information does not identify you personally. We use this information to improve our site. We may also disclose this aggregated information to third parties.
LINKS AND FEATURES OFFERED IN CONJUNCTION WITH OTHER PROVIDERS
To make our website more valuable to our visitors, we feature some products and services that come from other providers. These are made available through cooperative arrangements with companies that specialize in providing such services. We share with these third parties such information as is necessary for them to provide the products or services.
We may occasionally release information about our visitors when release is appropriate to comply with law, to enforce our Visitor Agreement, or to protect the rights, property or safety of visitors to our site, our customers, the public or StluciaAutomotive.com. As our business grows, we may buy or sell various assets. In the unlikely event that StluciaAutomotive.com, one of its business units, or substantially all of its assets is acquired by another company, information on our visitors would be among the transferred assets. If you choose to unsubscribe in response to an email message that we send on behalf of an advertiser, we will share your email address and opt-out instructions with the advertiser to ensure that your email privacy preferences are honored. Similarly, if we ask a third-party company to send its customers email offers on our behalf, we will share with that company (or its agent) a list of email addresses collected from website visitors who have opted out of our email program to ensure that their privacy preferences are honored. We may allow others to search some of our databases (our listings database, for example) and to analyze the data they find there or aggregate it with other data, either for their business purposes, or ours. Though some of the information in our databases may be personally identifying (such as the contact information included in a vehicle listing), we'll only allow searches of the portions of our database that contain information that is otherwise publicly available on our website. When we use other companies to help us operate our site or improve the services we offer to you, we may provide them with information about our visitors that is necessary for them to perform their services. We require that these companies commit to use the information only to perform the services that we request.
Information we gather on our website is stored within StluciaAutomotive.com - controlled databases (or databases hosted on our behalf) on servers maintained in protected environments. Any credit card information you provide us is secured for transmission over the Internet using industry-standard secure sockets layer (SSL) encryption. HYPERLINK "http://www.webopedia.com/TERM/S/SSL.html" Click here to learn more about the SSL protocol on webopedia.com. However, no physical or electronic security system is impenetrable. We cannot guarantee the security of our servers or databases, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a vehicle listing is available to anyone with Internet access.
CHANGES TO THIS PRIVACY STATEMENT